SALESFORCE – CRM

Salesforce – CRM

Salesforce, an Innovator in offering Cloud-based Solutions is also the undisputed leader in the CPM space. Salesforce packages and after various
CRM Functions and Features such as Sales, Service, Marketing, Commerce as separate yet well-integrated modules an the SAAS Platform_
Salesforce products are viewed by the Global user community as Solutions that promote a high degree
of Customer Engagement, Automation and Analytics.

What does Salesforce CRM Do?

CRM helps to keep all customer-related data in one, easily accessible place. This enables everyone in the company to access the information whenever needed.

It helps in keeping track of all the interactions that the company has with customers via phone calls, emails, SMS, chats, and tickets.

CRM helps to standardize the sales process, helping your sales team close deals quicker. CRM also provides the sales team with a proper guide to close deals.

CRM predicts sales pretty accurately, enabling you to make accurate forecasts.

CRM helps you predict customer needs so that you are prepared before they come to you.