Strategy development and guidance
Software selection and implementation
Upgrades and replacement
Solution customization
Assessment and evaluation
Project planning
Requirement gathering to scoping
As-IS and To-BE process definitions
Business process design and reengineering
System configuration
User training and handholding
Testing – CRP, ICRP, UAT, Stress Testing, Parallel testing, Benchmarking, impact analysis
Manual
Automation using tools like OATS